Added security measures for each unit with alarms via pass code entered.
An employee there was giving me attitude & trying to boss me around the 1st day I rented this unit. I got an approval from the higher up mgr. to park & unload at an angle. The employee was rude, dismissive & unapologetic after I told him that if someone comes, I'll gladly move my truck & I'd rather just avoid conversations like this. I ended up moving my truck just so I could continue working & setting up my unit. The Mgr. came out & discussed the matter with me & we resolved it quickly however, I told her this employee was borderline harassing me on my 1st day there. This did not make a good impression on me it was a bit disconcerting to me that a green thumb was behaving like that but I'm 45 so I understand the next generation has some lessons to learn still.
I would suggest that they screen their new hires more carefully & train them to be more polite & less confrontational or get a site Mgr. to handle the issue 1st hand.
Other than that I'm 95% sure that I'm going to be happy renting here. I feel that my property is safe. They do provide insurance into the cost of the unit. You can also add your own insurance which I highly suggest. The lock is 12 dollars if you don't have one.
They're rates are phenomenal and I'm very happy with the service from management 丹展造贈丹展促属, The other staff are very professional & polite. Grounds are spotless. Brand new facility and they have over fifty locations nationwide, family owned business. 3 Stars on customer service because of the aforementioned. 4.5 Stars All Around. This company is Definitely worth checking out & see for yourself if they will help you save $.
Recommended Yes
price5/5 (excellent value)
service3/5 (helpful)
cleanliness5/5 (squeaky clean)
- Bobby Andruszko
