cheap
Although they don't tell you this when reserving a unit, you find out after you get there with your load and you've paid for the unit -- you are required to have insurance on the stored items. We didn't want insurance, but the only alternative would have been to leave with our load and try to find another available storage place that evening. Also, the lock they sold in their own vending machine didn't fit the latch on the unit's door. We had to leave a full unit unlocked to go buy a new lock at a store and bring it back.
Recommended Yes
price5/5 (excellent value)
service1/5 (very unhelpful)
cleanliness3/5 (average)
- Tim
Hello Tim,
Thank you for leaving us a review. We understand our insurance requirement is not the best fit for everyone, and we encourage you to reach out with your insurance information if you are not fond of our policy. We are sorry you experienced this lock inconvenience at our facility - please don't hesitate to reach out with any further recommendations, questions or concerns.
-The SpareBox Team
- Manager's Response