No payment until move in. Easily change your reservation online.
1. Select your storage unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free3. Visit your facility
4. Move in
False Advertising, no customer support solution.
I entered an agreement to rent a 10x10, video surveilled, self-storage unit. The storage unit I was provided is less than 9' x 10' in size. I called the customer service number, was offered other "10x10" units onsite. I checked and measured those units; none were larger than 9' deep. This means I am paying for 100' sq ft of storage, and have access to less than 90' sq ft. Other than offering me to move to a different, same size unit at the storage facility, Customer Service said they would not be doing anything else. They would not adjust the rent rate I am being charged for the reduced space. Also, there is not video camera coverage in the storage unit rows, so the storage is not protected with surveillance.
- Lynn Sheehan
Terrible customer servive
Absolutely worst customer service and still havenﾃ｢竄ｬ邃｢t received refund on unit wrongly entered by their employees over the phone would NOT recommend
- AmL
