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Customer reviews
4.61 out of 5 stars - based on 64 reviews
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I had a good experience overall
I had an overall good experience all things considered & would recommend the facility.
- hamazah
Trojan Storage is decent, but wouldnﾃ｢竄ｬ邃｢t keep precious items there.
The storage unit has ply board for walls, the doors feel a bit flimsy. The outside is maintained very well and clean, there is a gate code with alarm. The customer service which was provided was excellent. Although it says the units are climate controlled there are only certain properties which are.
- Raulito
Lighting
Units have no light or outlets inside or outside
- MARIO
Worst Move-In Ever
On Monday when I went to pay, I assumed the clerk was having a bad day so I ignored her abhorrent behavior. But on Tuesday when I moved in, I realized she was just awful. She gave me a defective unit that I could only tell was defective after placing my lock on it. I had to move into another unit. Not to mention, her attitude just never was pleasant, she was very condescending, even. She did many passive aggressive things while spewing micro-aggressions. It was pretty pathetic, so on Tuesday after I realized how vile she was I had to work with the other clerk who professional and helped kinda of relieve some of the stress caused by the other. I just hope my stuff is safe because it doesn't look or feel safe, but I have already paid for the month I need it & I have a "disc lock".
- Carla
