Security Not Good.
I rented the storage unit first of Nov., 2022 and moved out end of Nov., 2022. Only had it 1 month and in that short of time someone broke the lock and got into my storage unit. Mgr. sent me a phone call & voice mail to this effect. I immediately found another place with better security and moved out in 1 day. It was a pain, headache, extra expense, but I was scared to stay there thinking it would happen again. I put my belongings there to keep my things safe, but this was not the case. The staff is wonderful and very nice, polite and accommodating. No, I would not recommend this to anyone.
Recommended No
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness4/5 (clean)
- Sandra Vallerga
Thank you for taking the time to provide us with feedback about your experience at SecureSpace Self Storage, we are sorry to hear it wasn't positive. Security is our top priority here and we take any breaches seriously. We would like to apologize for letting you down in this instance and understand your concern.
We have since updated our security measures and manager protocols to ensure this does not occur again. If there is anything more we can do, please let us know by reaching out at [email protected]. Thank you again for your feedback.
- Manager's Response